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Health systems in transition

Portugal

74

In 2006, a reform approved by the government was expected to introduce

further changes to the previous organizational and funding models of primary

care. This reform was based on the idea of FHUs (

Unidades de Saúde Familiar

),

which are multidisciplinary teams, paid partially through incentive mechanisms.

These include, among others: capitations, which are age-adjusted, related

to the dimension of the list of patients, carrying out house-calls, number of

working hours; performance compensations, related to the annual contracting of

specific surveillance activities, with respect to vulnerable or high-risk patients;

and an additional set of services, if contracted (Decree-Law No. 18/2007, of

22 January 2007). Multidisciplinary teamwork and organizational flexibility

were promoted in a bid to provide incentives for the provision of better primary

care service to the population.

The main differences between FHUs and PHCUs include the number of

patients enrolled in an FHU, the voluntary creation of those multidisciplinary

teams, and the incentive mechanisms. FHUs have a level of autonomy and

participative management that PHCUs do not, and the professionals in FHUs

are paid by incentive mechanisms related to their performance, which can

be paid either by bonuses at institutional level and/or the multi-professional

team (but only in FHUs belonging to the B model). There are two models of

FHUs: at its inception, every FHU belongs to the A model, and later, based

on its performance and after approval, becomes a B model, with incentive

mechanisms to personnel. PHCUs are still the most common unit in the NHS

primary care network. They correspond to the old model of primary health

care provision and usually have many patients enrolled, some of them not being

registered with a GP. A recent analysis showed that 99% of the population is

located less than 30 minutes away from an NHS primary care unit, namely

from a PHCU (97.5%). Approximately 74.9% of population is enrolled in an

FHU (ERS, 2016a).

Payment for outpatient care

In NHS hospital outpatient care, patients pay only user charges (if they are not

exempted), whereas in the private sector patients either make direct payments

or use their health subsystems or VHI. The same applies for diagnostic tests:

patients make direct payments, with or without reimbursement or co-payments

by VHI.