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Health systems in transition

Portugal

65

In March 2016, the existing exemptions for user charges were revised.

Firemen, blood donors and donors of live cells and tissues became totally

exempted from user charges in the NHS. Examinations performed in

day hospitals and emergency services (if referred by primary units, the

INEM or

Saúde 24

call centre) also became exempted. Finally, first outpatient

consultations referred by primary care units; emergency service visits referred

by primary care units, INEM or

Saúde 24

; and primary care visits referred by

Saúde 24

were also exempted for user charges (ACSS, 2016a).

Table 3.5

Values (in

) of user charges in the Portuguese NHS, 2011–2016

2011

2012

2013

2014

2015

2016

Emergency service

General emergency

a

9.60

20.00

20.60

20.65

20.60

18.00

Medical surgical emergency

8.60

17.50

18.00

18.05

18.00

16.00

Basic emergency

8.60

15.00

15.45

15.50

15.45

14.00

Outpatient service

Specialized consultation

4.60

7.50

7.75

7.75

7.75

7.00

Primary care consultation

2.25

5.00

5.00

5.00

5.00

4.50

Source

: Barros, 2012; SNS, 2016.

Notes

:

a

General emergency services (

Serviços de Urgência polivalente

) comprise all types of emergency services, including intensive

care and several specialties.

Currently, users in a situation of financial hardship (i.e. with an average

household monthly income ≤ 1.5 times the Index of Social Support; for more

details on household income definition, see corresponding legislation in

Ordinance No. 311-D/2011, of 27 December 2011), unemployed people, pregnant

and parturient women, blood donors, live donors of cells and tissues, refugees

and asylum seekers, firemen, people aged 18 years or under, and those belonging

to certain patient groups are exempted from user charges in all NHS institutions.

In April 2016, 6.1 million NHS users (roughly 60% of the population) were

exempted from any user charges, with 2.7 million (44%) being exempted due

to financial hardship.

Coinsurance, in which the user pays a fraction of the cost of the service,

is in place for pharmaceutical products covered by the NHS and for other

health insurance arrangements (subsystems and VHI). The coinsurance

on pharmaceuticals varies depending on the therapeutic value of the drug.

Pensioners pay a reduced rate and chronically ill patients are exempt from the